The Directors Points are meant to give the reader a taste of a particular skill that any healthcare provider can use immediately.  No matter the setting, every provider uses business processes every day to care for their patients.  Discover what you don’t know.  Understand what being informed means.  Open the door to the side of medicine that you have had little exposure to in the past.  Add the patient’s voice to the care that you deliver to them.

Enjoy the Directors Pointers.